Use the postcode profile

SA Water provides local profile information because sources and treatment conditions can vary. This is more useful than one citywide assumption.

Name the household priority

Taste, odour, visible sediment, scale experience and every-tap convenience lead to different questions and sometimes different treatment processes.

Match claims to the cartridge

A product should be described by its applicable test evidence, operating conditions and maintenance requirements.

Prepare for the property discussion

Share the postcode, water source, occupants, plumbing layout, intended installation area and any known pressure or access constraints.